Lincoln

2800 Woodward Avenue Directions Muscle Shoals, AL 35661

  • Sales: (256) 386-7800
  • Service: (256) 386-7800
  • Parts: (256) 386-7850
  • TOLL FREE: (800) 832-2233

Customer Centered Buying Process


Our BEST Price, Up-Front, Every Time!

"Why can't you just give me your best price?" How many times have you asked that? At Long-Lewis™ we Clearly Mark ALL Vehicles with our Absolute Best Price, Up-Front, Every Time! We guarantee that YOU get the exact same price as the Owner's best friend.

NO Hidden Fees or Bogus Mark Ups!

"Why do I have to pay ANY Fees other than Tax & Title?" You shouldn't! Did you know that other dealers have bogus charges disguised as DOC Fees, Dealer Prep, Admin Fees, Freight, Transportation, Paint Sealant, Undercoating, or even ADM (Additional Dealer Markup)? Long-Lewis™ NEVER charges ANY additional Fees!

Non-Commissioned Salespeople!

"Why is this Salesperson NOT listening to me? He's trying to show me a vehicle that I don't want?" That's because he gets paid MORE to charge you more or to sell you certain "Bonus" units. At Long-Lewis™ our Sales Associates are NOT commissioned and make the same on Every Vehicle regardless of price. You will not find that ANYWHERE else. Isn't that the way it should be?

Our BEST Offer on Your Trade the 1st Time!

"Can you just tell me the REAL value of my trade?" At Long-Lewis™ we give you the REAL Number Up-Front, the FIRST Time for your trade, not a misleading "Allowance". Our offer is good toward ANY vehicle we sell, and we give you a "3 Day Buy Back Guarantee" on your trade. That means you can buy it back for the exact same amount we gave you. Better yet, you can also bring a friend in to buy it for more, we will do all the paperwork, then write you a check for the difference! Can it be any more "Customer Centered" than that?

3 Day/300 Mile Money Back Guarantee!

"This is a big decision for me, and I'm worried about making the right choice." At Long-Lewis™ we understand that buying a vehicle IS a major decision, and we believe you should have complete Peace Of Mind. That's why ALL of our Vehicles come with our Exclusive 3 Day/300 Mile, No Hassle, Money Back Guarantee. If for Any Reason you are not Completely Satisfied, simply return it within 3 days & 300 miles for a Full Refund. A "Customer Centered" buying experience means that the only Pressure should be on US to get it right the FIRST TIME.

So, What Happens When Our Priority is Putting the Customer
FIRST in Everything We Do?

  • According to 2015 Ford and Lincoln Volume Reports, the Long-Lewis™ organizations have a higher sales volume than any other Ford and Lincoln dealership in Alabama making us by FAR the largest automotive retailer in the entire State.
  • Long-Lewis™ was recently recognized as the #1 Dealership in the Nation in Customer Satisfaction. No dealership has earned more awards for Customer Satisfaction.
   

Portions of the "Factory Required Disclaimer" below do NOT apply to LONG-LEWIS.  We do NOT charge ANY bogus license fees, processing fees, documentation (DOC) fees or destination charges.  Simply add the applicable sales tax and a $16.50 title fee, if in State.  Other States' title fees may vary.  This is a HUGE advantage to YOU, the consumer when dealing with LONG-LEWIS!
 
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